Shipping policy
Shipping Policy
Your privacy is important to us at SparkDX. We respect your privacy regarding any information we may collect from you across our website.
Where We Ship
SparkDX currently ships to addresses within the United States and Canada.
Shipping Costs
Free standard shipping on:
- All subscriptions
- One-time purchases over $50
- Orders under $50 will have shipping calculated at checkout.
Expedited shipping options are available for purchase during checkout.
Shipping Method & Timing
All orders are shipped via USPS Standard Shipping.
Typical delivery time: 3–10 business days
Delivery times may vary based on location, order volume, or seasonal delays.
Once your order ships, you’ll receive a confirmation email with tracking information.
Expedited Shipping
If you need your order sooner, expedited shipping options are available at checkout for an additional cost. Expedited orders are processed and shipped as quickly as possible.
Questions About Shipping
If you have questions about your shipment, delivery status, or shipping options, our support team is happy to help.
shippinghelp@sparkdx.com
Please note that delivery times are estimates and may be affected by carrier delays beyond our control
Shipping Schedule
We ship orders Monday through Saturday to get your tests to you as quickly as possible. Shipping is paused on federal holidays.
Order Tracking
Once your order ships, you’ll receive a shipment confirmation email that includes a tracking number. You can use this number to follow your order’s progress until it arrives.